For payment assistance programs, contact your local utility, local Department of Social Service (DSS), or Office for the Aging (OFA). You can apply for the Home Energy Assistance Program (HEAP) at your local DSS or OFA. The Office of Temporary and Disability Assistance has the latest eligibility requirements for HEAP. The DSS and OFA can also provide information on other assistance programs that you may be eligible for.
For assistance with weatherization or energy efficiency, contact your local Community Action Agency, which may be able to provide you with information on the available programs. Your Community Action Agency may also be able to refer you to other sources of assistance such as Food Pantries or Shelters. For emergency services, contact your local American Red Cross Chapter.
Your utility may also have specific programs that could help you with your energy bill. Please see our utility program guide for more information on individual utility payment assistance programs.
For life-threatening emergencies, call your local emergency service provider (or 911 if available in your area).
BackRensselaer County Department of Social Services
1801 6th Avenue
Troy, NY 12180
(518) 270-3935
DSS (518) 283-2000
National Grid
1-800-642-4272
https://www.nationalgridus.com/niagaramohawk/index.asp
Unity House of Troy, Inc.
33 Second Street
Troy, NY 12180
(518) 274-2633
Regional Food Bank of Northeastern New York
518-786-3691
http://www.charityadvantage.com/Regional_Food_Bank_of_NortCAUFAV/Welcome.asp
American Red Cross
33 Everett Road
Albany, NY 12205
518-458-8111
http://www.redcrossneny.org/
CEO for the Greater Capital Region, Inc.
2331 Fifth Avenue
Troy, NY 12180-2221
(518) 272-6012
http://www.ceo-cap.org/
Rensselaer County Unified Family Services
Department for the Aging
1600 Seventh Avenue
Troy, NY 12180-3798
Catholic Charities of Rensselaer County
CoNSERNS-U
Rensselaer, NY 12144
(518) 463-8571
(518) 270-2730
Catholic Charities of Rensselaer County
c/o Sunnyside Center
Troy, NY 12180
(518) 274-5986
http://www.sunnysidecenter.org
This list of agencies in your county is a general directory of assistance providers and there may be additional agencies that offer service in your county. Check with your local utility, DSS, OFA,or Community Action Agency as they may be able to provide you with additional support.