For payment assistance programs, contact your local utility, local Department of Social Service (DSS), or Office for the Aging (OFA). You can apply for the Home Energy Assistance Program (HEAP) at your local DSS or OFA. The Office of Temporary and Disability Assistance has the latest eligibility requirements for HEAP. The DSS and OFA can also provide information on other assistance programs that you may be eligible for.
For assistance with weatherization or energy efficiency, contact your local Community Action Agency, which may be able to provide you with information on the available programs. Your Community Action Agency may also be able to refer you to other sources of assistance such as Food Pantries or Shelters. For emergency services, contact your local American Red Cross Chapter.
Your utility may also have specific programs that could help you with your energy bill. Please see our utility program guide for more information on individual utility payment assistance programs.
For life-threatening emergencies, call your local emergency service provider (or 911 if available in your area).
BackNiagara County Department of Social Services
20 East Avenue
Lockport, NY 14095
(716) 439-7744 or (716) 278-8645
National Grid
1-800-642-4272
https://www.nationalgridus.com/niagaramohawk/index.asp
National Fuel Gas Company
1-800-365-3234
http://www.nationalfuelgas.com/
American Red Cross
637 Davison Road
Lockport, NY 14034
716-434-8876
http://www.redcrossencc.org/
American Red Cross
2079 Sawyer Drive
Niagara Falls, NY 14304
716-731-4030
http://niagarafalls.redcross.org/
Catholic Charities of Buffalo
Diocese of Buffalo
525 Washington St.
Buffalo, NY 14203
(716) 856-4494
http://www.ccwny.org/
Niagara Community Action Program, Inc.
1521 Main Street
Niagara Falls, NY 14305
(716) 285-9681
COMMUNITY MISSIONS
(716) 285-4668
Niagara County Office for the Aging
111 Main Street, Suite 101
Lockport, NY 14094-3718
(716) 438-4020
This list of agencies in your county is a general directory of assistance providers and there may be additional agencies that offer service in your county. Check with your local utility, DSS, OFA,or Community Action Agency as they may be able to provide you with additional support.