Assistance Services Near You

For payment assistance programs, contact your local utility, local Department of Social Service (DSS), or Office for the Aging (OFA). You can apply for the Home Energy Assistance Program (HEAP) at your local DSS or OFA. The Office of Temporary and Disability Assistance has the latest eligibility requirements for HEAP. The DSS and OFA can also provide information on other assistance programs that you may be eligible for.

For assistance with weatherization or energy efficiency, contact your local Community Action Agency, which may be able to provide you with information on the available programs. Your Community Action Agency may also be able to refer you to other sources of assistance such as Food Pantries or Shelters. For emergency services, contact your local American Red Cross Chapter.

Your utility may also have specific programs that could help you with your energy bill. Please see our utility program guide for more information on individual utility payment assistance programs.

For life-threatening emergencies, call your local emergency service provider (or 911 if available in your area).

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New York

New York City Human Resources Administration
180 Water Street
New York, NY 10038
(800) 692-0557

Con Edison
1-800-752-6633
http://www.coned.com/

American Red Cross
520 West 49th Street
New York, NY 10019
(212) 875-2001
http://www.nyredcross.org/

Support Services

Catholic Charities of New York
Archdiocese of New York
1011 1st Ave, Fl 6
New York, NY 10022
(212) 371-1000
http://www.catholiccharitiesny.org/

New York City Department of Youth and Community Development
156 William St.
New York, NY 10038
(212) 442-3018
http://www.nyc.gov/html/dycd/

New York City Department for the Aging
2 Lafayette Street, 7th Floor
New York, NY 10007-1392
311, (212) 639-9675

This list of agencies in your county is a general directory of assistance providers and there may be additional agencies that offer service in your county. Check with your local utility, DSS, OFA,or Community Action Agency as they may be able to provide you with additional support.